1.Notify–> 2.Document–> 3.Report & Request–> 4.Organize—> 5.Contact HUD
- Notify!
- Notify your maintenance company of ongoing issues.
- Document!
- Document issues with photos, videos, and copies of all communications with the property manager and/or landlord.
- Report & Request!
- If landlord fails to correct issues, file official complaints with your city or town’s housing regulations authority. Request a housing inspection.
- Organize!
- Ask your neighbors if they are experiencing similar conditions. If so, encourage them also to take the above steps. Together you can get better results!
- Contact HUD!
- To report a bad landlord, contact the Multifamily Housing Complaint Line toll-free at 1-800-MULTI70 (1-800-685-8470)/TTY 1-800-432-2209. https://www.hud.gov/complaints/badlandlord
Click here to learn how to request information from HUD under the Freedom of Information Act (FOIA).
